OUR WORK

Airport Disadvantage Business Enterprise (DBE) & Airport Concessions Disadvantage Business (ACDBE) Consulting

NEW ORLEANS AVIATION BOARD DBE AND ACDBE COMPLIANCE

Since 2002, Metro has provided consultation, staffing support, and compliance monitoring for the Disadvantaged Business Enterprise (DBE) Program and the Airport Concession Disadvantaged Business Enterprise ACDBE Program for the New Orleans Aviation Board. Key among Metro’s responsibility include: Read More

  • Certification support including application review, processing and site visits for the Louisiana Unified Certification Program
  • Compliance monitoring for the airport’s federally-funded program including all federally funded construction and professional services contracts and airport concessions contracts from bid analysis to post-award attainment
  • Conducting an annual availability analysis and developing the agency’s overall DBE and ACDBE goal setting-methodology
  • Conducting project-based market analyses and developing individual project goals for DBE and ACDBE opportunities
  • Conducting site monitoring activities for DOT assisted construction projects
  • Provide document control services to support management of compliance documentation
  • Investigating DBE and ACDBE complaints and providing written documentation of investigation outcomes in compliance with the NOAB’s grievance policy and the FAA Civil Rights policies
  • Identification of red flags and working with the Office of the Inspector in the investigation of DBE compliance issues
  • Conducting Title VI investigations as requested by the NOAB
  • Developing DBE and ACDBE compliance and attainment reports for the NOAB
  • Developing quarterly and annual compliance reports for the FAA for the DBE and ACDBE programs
  • Develop DBE and ACDBE reports for the NOAB monthly and on-request
  • Providing compliance monitoring for the NOAB’s non-federal DBE program to include goal setting, bid analysis, monitoring attainment and monthly reporting.
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NEW ORLEANS AVIATION BOARD NORTH TERMINAL COMPLIANCE

Metro has compliance monitoring and reporting responsibilities for the design and construction of the $1 billion new terminal development for the NOAB. Specific responsibilities include: Read More

  • Review of all contracts and change orders (DBE and non-DBE) for compliance with federal regulations around non-discrimination and compliance with DBE requirements of 49 CFR Part 26
  • Monitoring bid processes for the Construction-Manager-At-Risk (CMAR) contractor and for Design-Bid-Build contractors on enabling projects to ensure compliance with federal guidelines.
  • Conducting regular commercial useful function audits to ensure that the NOAB is counting DBE participation in accordance with the federal regulations
  • Conduct bid analysis, collect and review monthly contractor reports, review invoices and audit supporting documentation to ensure compliance
  • Investigating DBE complaints and providing written documentation of investigation outcomes in compliance with the NOAB’s grievance policy
  • Investigating complaints of Title VI violations or harassment complaints on the construction site
  • Maintaining a complaint matrix for reporting to the NOAB and the FAA
  • Site monitoring and auditing to ensure compliance with DBE and Title VI requirements by the Prime, sub-primes and lower-tier contractors
  • Identifying USDOT Office of Inspector General red flags indicating fraud or abuse and reporting red flags to the Office of the Inspector General (OIG) for the City of New Orleans and the US Department of Transportation
  • Identifying red flags and supporting OIG investigations through collection of documentation or monitoring on-site activities
  • Developing a proactive monthly report for the FAA Office of Civil Rights
  • Developing monthly compliance and attainment reports for the NOAB
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LAFAYETTE REGIONAL AIRPORT DBE AND ACDBE COMPLIANCE

Since 2016, Metro has provided DBE and ACDBE compliance support for the Lafayette Regional Airport. As a subcontractor to Heery International, Metro is responsible for design, development, implementation and monitoring of the federal DBE Program for the Lafayette Airport Commission (LAC). Metro assumed responsibility for LAC’s DBE program and is tasked to: Read More

  • Remedy findings of a 2015 FAA audit of the airport’s DBE and ACDBE programs
  • Develop new DBE and ACDBE policies to support the federal DBE program requirements
  • Conduct process mapping to ensure compliance across all departments of the agency
  • Develop new DBE and ACDBE procedures for implementation including compliance forms, reporting documents and tools needed for compliance for the DBE and ACDBE programs
  • Providing on-site support to the DBELO for implementation of the DBE and ACDBE programs
  • Develop annual DBE and ACDBE overall goal methodology
  • Develop DBE project goals and ACDBE project goals, if warranted
  • Conduct bid analysis, collect and review monthly contractor reports, and review invoices to ensure compliance
  • Monitor awards, commitments and attainment of DBE and ACDBE program goals
  • Develop policy and procedures for implementation of a DBE Advisory Committee to provide input ad feedback into the DBE and ACDBE programs
  • Develop annual FAA reports and develop reports for the Lafayette Airport Commission and the DBE Advisory Council upon request
  • Participate in design and implementation of outreach events to increase interest and participation in the DBE and ACDBE programs
  • Facilitation of DBE Advisory Committee agendas and presentations to ensure buy-in and support of the community for new policies and procedures
  • Develop and implement a local DBE policy, program and procedures for non-federal spending.
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Other Disadvantage Business Enterprise Programs (DBE)

CITY OF NEW ORLEANS OFFICE OF SUPPLIER DIVERSITY

From 2016 through 2018 Metro was contracted by the City of New Orleans to manage the Disadvantage Business Enterprise Program through the Office of Supplier Diversity. Metro’s responsibility included: Read More

  • Staff management and capacity building:
  • Management and oversight of all compliance activities
  • DBE goal setting for construction activity as warranted;
  • Design and implementation of capacity-building and training programs;
  • Coordination and linkage with training and Technical Assistance contractors and vendors; and
  • Compliant analysis and coordination and linkage with the City Attorney for handling DBE complaints and compliance issues.
  • Under Metro’s management the City’s DBE participation rate exceeded 40%. Programs launched under Metro’s management include Mobilization Fund Pilot project, and a Disparity study to identify any disproportionate negative impacts of discrimination affecting businesses owned by people of color and women.
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TRANSDEV/REGIONAL TRANSIT AUTHORITY

Metro is currently providing consultation and staff support for the Regional Transit Authority (RTA) of New Orleans under contract to Transdev Services, Inc. Metro is currently staffing the RTA’s DBE office providing DBE certification, goal setting, bid analysis, compliance monitoring and bi-annual reporting to the Federal Transit Administration. From 2011 through 2015, Metro staffed the RTA’s Small Business Enterprise (SBE) program and was responsible for the development and implementation of the race-neutral federal SBE and for the administration of the agency’s race-neutral SLDBE program.

JACKSON BARRACKS REDEVELOPMENT

Metro provided consultation, on-site staffing, outreach, and support services to the Louisiana National Guard’s Jackson Barracks Economic Outreach program. Metro’s primary role included the recruitment of small businesses impacted by Hurricanes Katrina and Rita and recruitment of local citizens for job opportunities. Additionally, Metro had responsibility for informing the surrounding Lower Ninth Ward, Holy Cross and St. Bernard Parish communities of the project’s progress, economic opportunity and economic outcomes. Metro worked with the labor unions participating on the project to ensure that labor recruited from the community receives the training and skills to successfully participate on the project. As well, Metro’s role includes the resolution of contractor and labor disputes.

TITLE VI, ADA & LEP

NEW ORLEANS AVIATION BOARD

For the New Orleans Aviation Board, Metro is responsible for development and updating the agency’s Title VI policy for compliance with FAA requirements. Metro developed the NOAB’s original plan and is in process of upgrading the plan to include conducting the 4 Factor Analysis for LEP compliance, developing environmental justice policies around mitigation requirements for adjacent neighborhoods, and developing ADA Compliance requirements beyond the scope of activities required by the individual airlines.

Metro is also responsible for conducting Title VI investigations for complaints of discrimination and/or disparate treatment based on race, gender, sexual orientation, disability, religion, color, ethnicity, language proficiency and any distinction recognized in the federal Title VI policy. Specific responsibilities include developing a research methodology, interviews and document review requirements; conducting the full investigation and rendering a final report for the NOAB and the FAA Office of Civil Rights.

CITY OF NEW ORLEANS

During Metro’s tenure with the City of New Orleans Office of Supplier Diversity, Metro was responsible for development of the city’s Title VI Policy. As a recipient of Federal Highway Administration (FHWA) funding, the City of New Orleans is required to have a US DOT compliant Title VI program including provisions for Limited English Proficiency and environmental justice, ADA compliance and contractor compliance.

Metro developed the program for the City of New Orleans including the LEP 4 Factor analysis; and under Metro’s tenure the policy and program were approved by the state and federal FHWA Civil Rights authorities. Metro also conducted the annual Title VI Compliance report for the City of New Orleans for the 2017 reporting period.

Responsibilities included coordination and linkage with the Office of Civil Rights for the Louisiana Department of Transportation and Development and the US Federal Highway Administration; with the Human Rights Commission and the Department of Public Works.

REGIONAL TRANSIT AUTHORITY

Metro developed the Title VI program for the Regional Transit Authority (RTA’ of New Orleans for compliance with the Federal Transit Administration Office of Civil Rights. The RTA’s program included the 4 Factor analysis to support Limited English Proficiency programming, as well as ADA compliance and environmental justice requirements for FTA funded projects.

As a passenger transit agency, the RTA’s Title VI plan includes requirements for equitable scheduling of transit routes across low-income communities and communities of color, and the equitable placement of transit amenities such as benches and shelters. The Title VI policy development included analysis of census tract data to determine target low-income and minority routes and development of policies and guidelines for additions, removal and changes of transit routes and schedules; placement and removal of transit stops and amenities; and performance metrics for measuring equitable service delivery.

REGIONAL PLANNING COMMISSION

Metro was contracted by the New Orleans Regional Planning Commission for development and implementation of the Public Involvement Plan targeting low- to moderate-income and minority communities in Orleans, Jefferson, Plaquemines, St. Bernard and St. Tammany Parishes. Additionally, Metro was responsible for ensuring Title VI compliance for the agency’s U.S. Department of Transportation recertification process.

Environmental Justice

US ARMY CORPS OF ENGINEERS
  • Research and analysis of environmental justice (EJ) impacts including demographic, geographic and environmental impacts of the lock replacement project in the targeted communities;
  • Identification of mitigation measure to address EJ impacts;
  • Organizing the Community-based Mitigation Committee to engage community stakeholders in mitigation planning; and
  • Implementation and evaluation of mitigation measures.
CITY OF NEW ORLEANS

During Metro’s tenure with the City of New Orleans Office of Supplier Diversity, Metro was responsible for development of the city’s Title VI Policy. As a recipient of Federal Highway Administration (FHWA) funding, the City of New Orleans is required to have a US DOT compliant Title VI program including provisions for Limited English Proficiency and environmental justice, ADA compliance and contractor compliance.

Metro developed the program for the City of New Orleans including the LEP 4 Factor analysis; and under Metro’s tenure the policy and program were approved by the state and federal FHWA Civil Rights authorities. Metro also conducted the annual Title VI Compliance report for the City of New Orleans for the 2017 reporting period.

Responsibilities included coordination and linkage with the Office of Civil Rights for the Louisiana Department of Transportation and Development and the US Federal Highway Administration; with the Human Rights Commission and the Department of Public Works.

REGIONAL TRANSIT AUTHORITY

Metro developed the Title VI program for the Regional Transit Authority (RTA’ of New Orleans for compliance with the Federal Transit Administration Office of Civil Rights. The RTA’s program included the 4 Factor analysis to support Limited English Proficiency programming, as well as ADA compliance and environmental justice requirements for FTA funded projects.

As a passenger transit agency, the RTA’s Title VI plan includes requirements for equitable scheduling of transit routes across low-income communities and communities of color, and the equitable placement of transit amenities such as benches and shelters. The Title VI policy development included analysis of census tract data to determine target low-income and minority routes and development of policies and guidelines for additions, removal and changes of transit routes and schedules; placement and removal of transit stops and amenities; and performance metrics for measuring equitable service delivery.

REGIONAL PLANNING COMMISSION

For Department of Transportation public works projects, Metro provided support for National Environmental Policy Act (NEPA) requirements for the Almonaster Bridge Replacement project in Orleans Parish and the LA 46 Bridge development project in St, Bernard Parish.

BRING NEW ORLEANS BACK COMMISSION

In the months following Hurricane Katrina, Metro provided environmental justice support to the Bring New Orleans Back Commission, reaching out to displaced citizens across the country to get input and feedback on rebuilding plans. The project included participation in and facilitation of meeting in Louisiana, Mississippi and Texas, and development and administration of a survey administered nationally via coordination and linkage with non-profit and public entities and electronic media.

Policies and Programs for Inclusion

New Orleans & Company

Currently under contract with New Orleans & Company, (formerly the New Orleans Convention and Visitors Bureau) to develop and implement policies and programs for inclusion of entrepreneurs of color and women in New Orleans tourism industry.

Living Cities

Metro is currently under contract with Living Cities to provide consultation and support to the New Orleans Business Alliance (NOLABA) for development of a high-growth ecosystem to support entrepreneurs of color in New Orleans.

PolicyLink

Conducted research and development and co-facilitation for PolicyLink around equitable policies for capital and infrastructure projects for government agencies.

Harrahs’ Casino New Orleans

Provided program design, implementation and management for the Minority and Women Business Enterprise and for minority and women hiring goals for construction of the land-based casino.

NOPD Consent Decree

Metro’s principle, Judith Dangerfield, served for 3 years as a federal monitor for the Department of Justice Consent Decree with the City of New Orleans. Metro provided support for the team of federal monitors to include community engagement and monitoring NOPD performance toward the elimination of patterns and practices of discrimination and attainment of compliance with federal Civil Rights requirements.

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